
LEADERSHIP
The hospitality lead focused on warmth, comfort and dignified guest care.


Director – Guest Experience
“A guest should feel welcomed before anything is explained.”
Ayush Gupta
Director – Guest Experience

For Indian families, hospitality is reputation in action. How guests are welcomed, guided, seated, served and cared for becomes the story they carry home. Ayush Gupta leads this most visible expression of a D I V Y A M® celebration.
His hospitality philosophy begins with a simple observation: a guest should feel cared for before anything is said. Elders, VIP guests, children and outstation relatives each require a different kind of attention — present without being intrusive, warm without being loud.
He shapes the welcome experience, guest movement, family and VIP care, and the overall service tone of every celebration. His attention rests not only on what guests receive, but on how they feel while receiving it — because in a family occasion, feeling is everything.
Through his leadership, D I V Y A M® sustains a hospitality culture that is attentive, graceful and deeply family-minded — where every guest leaves feeling honoured.
Ayush Gupta
Director – Guest Experience


TRUST

The foundation of every relationship we build.


INTEGRITY

Honest actions and transparent practices, always.


VISION

Forward-thinking leadership that creates lasting impact.


EXCELLENCE

A commitment to the highest standards in every detail.






EXPLORE